LIC Merchant Portal Login – Step-by-Step Guide, Features, FAQs & Tips
Welcome to your complete guide to the LIC Merchant Portal. Whether you’re a new LIC merchant or a seasoned one, this page covers everything you need—from how to log in and manage policies to troubleshooting tips and contact information.
How to Login to LIC Merchant Portal
Follow these steps to log into your LIC Merchant account:
- Go to the official LIC Merchant Portal: https://merchant.licindia.in/
- Enter your User ID and Password.
- Click on the CAPTCHA verification.
- Click Submit.
👉 Note: Ensure your registered email ID is active to receive OTPs and notifications.
Forgot Password? Reset in 3 Steps
If you forgot your password:
- Visit the LIC Merchant login page.
- Click on “Forgot Password”.
- Enter your User ID and follow the OTP verification to reset.
🔄 How to Update Your Email ID for OTP
To receive OTPs on the correct email:
- Send an email to [email protected] from your registered ID.
- Mention your Merchant Code and Branch Code.
- Request email ID updation for OTP delivery.
Key Features of LIC Merchant Portal
The portal helps you:
- View and manage customer policies
- Accept and update premium payments
- Download commission statements
- Generate premium receipts
- Track outstanding premiums
- Access renewal notices
Security Tips for Merchants
- Always use strong passwords.
- Avoid logging in from public computers.
- Update your password regularly.
- Use 2-factor authentication wherever possible.
Merchant Support Contact
For help with login or portal issues:
- 📧 Email: [email protected]
- 📞 Helpline: Check with your respective LIC branch.
LIC Merchant Portal – FAQs
Q1. What is the LIC Merchant Portal?
It’s an online platform for LIC-appointed agents/merchants to manage client data and premium collections.
Q2. Can I access it on mobile?
Yes, the portal is mobile-optimized.
Q3. What if I don’t receive OTPs?
Update your email ID via your branch or email LIC as described above.
Who Can Use the Portal?
- LIC-authorized premium collection agents
- LIC-authorized merchants with valid credentials
- Not available for policyholders or general public
How This Portal Helps You
If you’re an LIC merchant in a busy city like Gurgaon, where clients expect quick service, this portal helps you:
- Reduce queue time by issuing instant receipts
- Keep track of policy lapses
- Automate follow-ups for renewals